All free shipping coupon codes ignore shipping rates higher than $15. Free shipping offers can not be applied after your order is placed.
We've made the shipping process as convenient as possible for you. Shipping prices are calculated at check-out based on the weights and sizes of products in your virtual shopping cart, so you can see the total cost before you confirm your order.
You can trust the reliability of our shipping partners. We mainly ship via UPS and usually provide same-day shipping on orders received by 12:00 PM EST. Please note that we cannot ship to post office boxes.
The day the package ships is NOT considered a day in transit. Saturdays and Sundays are not counted as days in transit. Packages may arrive at any time of day.
During the Holiday Season, promotional times, or sales, orders may take longer than usual to be filled, processed, and shipped. Please plan accordingly and allow an extra two to four days during late autumn through the Holidays and New Year or when special promotions or sales occur.
After you place an order, you will receive an order confirmation page and an order confirmation via e-mail for your records. If there is an error regarding the product, shipping address, or other details on the order confirmation, please contact us immediately. We're here to ensure your order is handled correctly.
Please Note: If any order details are incorrect, you must contact Happy Bear Coffee Company immediately upon receipt of your confirmation e-mail. This includes an incorrect shipping address, product selection, grind size, etc. Free shipping offers can not be applied after your order is placed. This is the customer's responsibility.
If the item ordered is out of stock or indefinitely back-ordered, a similar or comparable item may sometimes be substituted. If you wish to refund your substituted item instead before the time of shipping, please contact us.
We are not responsible for lost or stolen packages confirmed to have been delivered. Upon inquiry, we will confirm delivery to the provided address, including tracking information and the date of delivery, for the customer to investigate or file a claim.
We are not responsible for any shipping issues that may arise with chocolates and candy during the summer or warmer months. Due to the warm temperatures, there is a risk of melting or other damage to these products during transit. We cannot guarantee that chocolates and candy will arrive in perfect condition. You acknowledge and accept this risk by placing an order for these items.
We accept all major credit cards, including VISA, MasterCard, Discover, American Express, and PayPal.
Free shipping offers are routinely offered and may not be combined with other sales, discounts, or offers. Coupon codes, discounts, or free shipping offers cannot be applied after submitting your order. All free shipping coupon codes ignore shipping rates higher than $15.
We currently ship internationally by special arrangement only. Please email our Orders Department (orders@happybearcoffee.com) for more information.
We are not responsible for shipping delays once the order has been received by one of our shipping partners. Shipping delays may be experienced due to severe weather conditions (i.e. hurricanes, tornadoes, severe snow or rainstorms, flooding, etc.). These situations are considered out of our control and are not eligible for refunds for shipping charges.
Please Note: Happy Bear Coffee Company is not responsible for stolen packages or deliveries made to the incorrect shipping address. Shipping tracking numbers are generated with every transaction so that you may follow the progress of your shipment.
Happy Bear Coffee Company is not responsible for any damage to products during shipping, including but not limited to Monin Syrups, Hollander Chocolates, and Lotus Products. Once the carrier has received your order, any damage that occurs in transit is the responsibility of the shipping carrier. We recommend inspecting your package upon arrival and contacting the carrier to file a claim if any items are damaged. However, we are here to assist you in this process if needed to provide the carrier with any available information.
By completing your purchase, you acknowledge and agree to hold Happy Bear Coffee Company harmless from any claims, liabilities, or damages related to shipping issues, including but not limited to damage caused by the carrier during transit.
All Happy Bear Coffee Company coffees are shipped in heat-sealed, heavily lined foil bags with a one-way freshness value, leading to a healthy shelf life. That said, don’t overbuy if you aren’t going to consume the coffee in a reasonable amount of time. Keep in mind that whole-bean coffee will keep much longer than ground coffee.